Starting the order process is easy! Whether you choose to make a full payment or opt for our layaway payment plan. For the layaway payment plan, a $100 deposit will be required please contact us at info@rubystajewels.com to discuss your preferences and requirements. You will receive further details via your email address to complete your order Click Here.

At Rubysta Jewels, we take immense pride in offering exquisite diamond jewelry at remarkably competitive prices. Our commitment to affordability is rooted in a carefully crafted approach that allows us to provide you with the finest diamonds while maintaining cost-efficiency. Here's why our costs are low: Read more

Yes, you can! Please contact us through chat or email at info@rubystajewels.com to discuss your budget and customization preferences.

Yes, we offer customization options for our existing ring designs. Feel free to reach out to us with your specific requests.

We can craft our jewelry in various gold colors, including rose, white, and yellow. If you have a preference for a different gold color, please contact us for more information.

We exclusively use 14K solid gold for our jewelry. If you require a different gold composition, kindly reach out to us for further assistance through chat or email at info@rubystajewels.com.

Generally, it takes 15 to 17 days for us to complete your order and have it shipped, provided there are no unforeseen delays.

Yes, we do offer a layaway payment plan, $100 deposit will be required and after the completion of the full payment, we will promptly dispatch your jewelry. please contact us at info@rubystajewels.com to explore this option.

Yes, we use only 100% natural diamonds in our jewelry.

If you require certification, such as from a Appraisal by GIA graduates gemologist or IGI, please inform us in advance. Additional charges may apply. Contact us for details.

We have a no-questions-asked refund policy. If you're not satisfied with your purchase, please contact us for information on how to proceed with a return Click Here.

For detailed information on how to care for your jewelry, please visit our dedicated care instructions page on our website Click Here.

We offer a 3-month warranty. If you experience any issues such as loose or shaking diamonds during this period, we will fix them at no extra charge. After the warranty period, minimal charges may apply for repairs Click Here.

Yes, we can work with lab-grown diamonds. Please contact us to discuss your specific preferences and requirements.

Our products are crafted either in Bangkok, Thailand, or the USA, depending on the design requirements and which location has the top craftsmen for the job.

You can find your ring size by visiting a local jewelry store or using our dedicated ring size conversion page on our website Click Here.